文体概述投诉信是人们在遇到一些不文明现象、所购商品质量差、售后服务不满意等情况下解决问题的一个方法。投诉信的目的在于得到对方的帮助,所以在写作方式上它倾向于在客观说明的基础上运用请求性的文字,在语言方面,要注意把握分寸,要公平、公正。3投诉信应包括三个方面的内容:1.表明写信目的,投诉的内容。2.实事求是地阐述问题发生的经过,并指出问题引起的后果;3.希望得到的结果,提出解决办法。4(1)Ifeelsorrytotrou...
投诉信Dearxiaoli:Iamsorrytolearnabouttheproblemthathasbeentroublingyourecently.Mysuggestionsareasfollows:Firstofall,youshouldcomplaindirectlytothegeneralmanager,presentingthewarranty,oranyotherrecordgiventoyou.Besides,Ithinkitnecessaryforyoutoshowhimwhatiswrongwiththelaptopthatyouboughtintheirstore.Tellhimpolitelybutfirmlythatyourcomputerneedstobechangedbecauseitoftenhasablackscreenanddoesnotworksuddenly.Ifheignoresit,youhadbettertakeafurtherstep---reportingthecasetothelocalconsumer’sassociationtohaveyourrightsprotected.Iamlookingforwardtohearinggoodnewsfromyou.
高考英语作文投诉信范文投诉信:汤姆在一家商店购得劣质商品,遂与营业员交涉。但该营业员对他态度粗暴,不予受理,汤姆为此向经理写一封投诉信。January3,2003DearManager,NowIamwritingtotellyouthatIboughtaTVsetfromyourshopseveraldaysago.ButwhenIbroughtithomeandturnediton,Ifounditdidn’tworkproperly.SoItookitbacktotheshopandtoldtheassistantwhathadhappened.Tomysurprise,yourassistantdidn’thelpmetosolvethep...