ScottA.SnellCornellUniversity393IvesHallIthaca,NY14853(607)255-4112scott.CompetingthroughKnowledge:TheHumanCapitalArchitecture通过知识竞争:人力资本架构1IBM“Youcangetcapitalanderectbuildings,butittakespeopletobuildabusiness.”“你能得到资金和高楼大厦,但你需要员工才能完成交易”ThomasJ.Watson,IBMDidIBMforget?•$168billion(TobinsQ=2.1)•Hardware,software,andservices•Nobelprize-winningscientists...