CrisisMANAGEMENTPLAN危机管理计划Introduction前言•危机管理方案是为了在发生危机的状况下提供有组织、有效率的反响。危机的发生可能会阻碍酒店的正常运作,甚至导致停业。TheCrisisManagementPlanisdesignedtoprovideanorganized,efficientresponsetoCrisissituations.SuchCrisismayresultindisruptionofnormalhoteloperationalfunctionsortheclosingofthehotel.Relocationofguests,patronsandemployeesmayalsoresult.什么是...
11CrisisCrisisManagemManagemApresentationbyApresentationbyBruceHugmanBruceHugmanConsultanttoConsultanttothetheUppsalaMonitoringCentreUppsalaMonitoringCentrePretoria,September2004Pretoria,September200422Ingeneral?Ingeneral?ForanForanorganisation?organisation?ForgovernmentorForgovernmentorbureaucracy?bureaucracy?ForaprivateForaprivatecompany?company?Inhealthcare?Inhealthcare?Indrugsaf...