CustomerFocusedSixSigmaDefiningCoreEnablingDefiningCoreEnablingProcessesProcessesBusinessProcessManagement5-2CrossFunctionalMappingServiceQualityCostDeliveryDistributorInternalOEMUserCustomerExpectationsWhatarethemajorcustomerexpectations?Whatarethemajorcustomerexpectations?CriticalIssuesProcessOutputMeasureSpanUnitsScaleCTCIssuesWhataretheOperationalDefinitionsofCTCIssues?WhataretheOperational...