1CONFIDENTIALCONFIDENTIALDFACEDFACE5.FMEA5.FMEAFailureModeandEffectsAnalysis故障模式及影响分析2CONFIDENTIALCONFIDENTIALDFACEDFACE5.15.1前言前言3CONFIDENTIALCONFIDENTIALDFACEDFACE“是什么决定了质量?〞(Time,January13,2007)0%20%40%60%80%100%特性明显融合了最新科技外在魅力易于保持持久性长理想工作状态必需非必需不确定顾客眼中的产品价值顾客眼中的产品价值4CONFIDENTIALCONFIDENTIALDFACEDFACE不满意的客户不...